๐Ÿ“‹ Legal & Platform Rules

bijelive Terms and Conditions

These terms govern your use of the bijelive platform. We've written them in plain language so you actually understand what you're agreeing to โ€” your rights, your responsibilities, and how bijelive operates. Please read them before you register or play.

Last Updated: January 2025
18+ Only
Age verification required
One Account
Per person, per household
Fair Payouts
Processed within 24 hours
Secure Platform
SSL + 2FA protection

Welcome to bijelive. These Terms and Conditions ("Terms") form a legally binding agreement between you and bijelive governing your access to and use of the bijelive platform, including all games, payment services, promotions, and support features available at bijelive.net. By registering an account, making a deposit, or using any part of the bijelive platform, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the bijelive platform. bijelive reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.

These Terms apply to all users of bijelive, including registered players, visitors, and anyone accessing the platform through the bijelive mobile app or website.

01 Acceptance of Terms

By accessing bijelive, you confirm that you are entering into a binding agreement with bijelive on the basis of these Terms. Your acceptance is indicated by any of the following actions: creating a bijelive account, clicking "I agree" during registration, making a deposit, placing a bet, or simply using the platform in any capacity.

These Terms govern all aspects of your relationship with bijelive, including but not limited to account management, gameplay, financial transactions, bonus participation, and dispute resolution. They should be read alongside bijelive's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and bijelive.

bijelive may update these Terms periodically. When material changes are made, bijelive will notify registered players via email or an in-platform notification. The most current version of the Terms is always available on this page. If you continue to use bijelive after a change has been notified, you are deemed to have accepted the updated Terms.

02 Eligibility & Registration

To register and use bijelive, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. bijelive strictly prohibits access by minors and will terminate any account found to belong to a person under 18.
  • You must be a natural person โ€” corporate entities may not register as players on bijelive.
  • You must not be a resident of any jurisdiction where online gambling is prohibited by law. It is your responsibility to verify whether online gaming is legal in your location before registering with bijelive.
  • You must not be a current employee, contractor, or immediate family member of a bijelive employee.
  • You must not have been previously excluded or banned from bijelive for any reason.

During registration, you are required to provide accurate, complete, and current information. bijelive will verify your identity as part of the KYC (Know Your Customer) process before processing withdrawals. Providing false information during registration is a violation of these Terms and may result in immediate account termination and forfeiture of any balance.

bijelive reserves the right to request identity verification documents at any time. Failure to provide requested documents within the specified timeframe may result in account suspension.

03 Account Responsibilities

Each player may hold only one bijelive account. Creating multiple accounts โ€” whether under the same name, the same device, the same IP address, or the same payment method โ€” is strictly prohibited. bijelive uses automated systems to detect duplicate accounts and will close all associated accounts and forfeit any balances if duplicates are found.

You are solely responsible for maintaining the security of your bijelive account credentials. This includes your password, your two-factor authentication codes, and any other login information. bijelive strongly recommends enabling two-factor authentication on your account. Do not share your login details with anyone, including family members.

If you suspect that your bijelive account has been accessed without your authorisation, you must contact bijelive support immediately at [email protected]. bijelive will investigate and take appropriate action, but cannot be held responsible for losses resulting from unauthorised access caused by your failure to secure your account credentials.

  • Keep your password unique and do not reuse it across other platforms.
  • Log out of bijelive when using shared or public devices.
  • Do not allow others to use your bijelive account under any circumstances.
  • Update your contact information promptly if it changes.

04 Deposits & Withdrawals

bijelive supports deposits and withdrawals via bKash, Nagad, Rocket, and major bank transfers. All transactions are processed in Bangladeshi Taka (BDT). Minimum deposit and withdrawal amounts are displayed on the cashier page and may be updated from time to time.

Deposits are credited to your bijelive account instantly in most cases. In rare instances where a deposit is delayed, bijelive support can investigate and resolve the issue โ€” contact us with your transaction reference number and we will sort it out promptly.

Withdrawals are processed after identity verification is complete. For verified accounts, bijelive targets a processing time of under 5 minutes during normal operating hours. All withdrawals are subject to a review process to prevent fraud and money laundering. bijelive reserves the right to request additional documentation before releasing a withdrawal.

  • Withdrawals can only be made to payment methods that have been used to deposit into your bijelive account.
  • bijelive does not charge withdrawal fees, but your payment provider may apply their own charges.
  • Withdrawals of bonus-derived winnings are subject to the wagering requirements of the relevant promotion.
  • bijelive may delay or withhold a withdrawal pending completion of KYC verification.
  • Funds deposited into bijelive must be used for gaming โ€” bijelive is not a payment processing service.
bijelive does not accept deposits from third parties. All funds deposited must come from a payment method registered in your own name.

05 Bonuses & Promotions

bijelive offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are stated at the time the bonus is offered. These terms include wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts derived from bonus funds.

Wagering requirements specify how many times a bonus amount must be wagered before any winnings derived from it can be withdrawn. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered 20 times in total before a withdrawal is permitted. bijelive states wagering requirements clearly on every promotion page.

  • Only one welcome bonus is available per player, per household, and per device.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • bijelive reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Attempting to abuse bonus offers โ€” including through multiple accounts or coordinated play โ€” will result in bonus cancellation and possible account suspension.
  • Free spins and free bet bonuses are subject to their own specific terms stated at the time of the offer.
If bijelive determines that a bonus has been claimed in bad faith or through exploitation of a technical error, bijelive reserves the right to void the bonus and any associated winnings.

06 Game Rules & Fairness

All games available on bijelive operate according to their individual game rules, which are accessible within each game. In the event of a conflict between a game's individual rules and these Terms, the game rules take precedence for matters specific to gameplay, while these Terms govern all account and platform matters.

bijelive uses certified random number generators (RNG) for all RNG-based games. These RNGs are regularly audited by independent third-party testing agencies to ensure that game outcomes are genuinely random and not influenced by bijelive or any other party. For skill-based and crash-style games, bijelive uses provably fair algorithms that allow players to independently verify the fairness of each round's outcome.

In the event of a technical malfunction during a game round, bijelive's policy is as follows:

  • If a malfunction occurs before a bet is placed, the round is void and no funds are deducted.
  • If a malfunction occurs after a bet is placed but before the outcome is determined, bijelive will investigate and either complete the round using available data or void the round and return the stake.
  • If a malfunction results in an incorrect payout being displayed, bijelive reserves the right to correct the payout to the accurate amount.
  • bijelive's decision on technical malfunction disputes is final.
Published RTP (Return to Player) percentages represent long-term statistical averages and do not guarantee individual session outcomes.

07 Prohibited Conduct

The following actions are strictly prohibited on bijelive. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

  • Creating more than one bijelive account for any reason.
  • Using software, bots, scripts, or any automated tools to interact with bijelive games or the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation of errors will be voided.
  • Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer games.
  • Using stolen, fraudulent, or unauthorised payment methods to deposit funds.
  • Attempting to launder money through the bijelive platform.
  • Providing false identity information during registration or KYC verification.
  • Harassing, threatening, or abusing bijelive staff or other players through any communication channel.
  • Attempting to reverse-engineer, copy, or reproduce any part of the bijelive platform or its games.
bijelive has zero tolerance for fraud, money laundering, and multi-accounting. All suspicious activity is reported to relevant financial and regulatory authorities.

08 Account Suspension & Termination

bijelive reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Violation of any provision of these Terms.
  • Failure to complete identity verification within the required timeframe.
  • Suspected fraudulent activity, money laundering, or use of stolen payment methods.
  • Detection of multiple accounts linked to the same player.
  • Chargebacks or payment disputes initiated by the player without first contacting bijelive support.
  • Player request for self-exclusion under bijelive's Responsible Gaming policy.

If your bijelive account is suspended pending investigation, bijelive will notify you by email and provide a timeframe for resolution where possible. If your account is permanently closed due to a Terms violation, any balance derived from fraudulent activity will be forfeited. Legitimate balances will be returned to you via your registered payment method after deducting any applicable costs.

You may close your bijelive account at any time by contacting [email protected]. Any remaining balance will be processed for withdrawal to your registered payment method, subject to completion of KYC verification and any applicable wagering requirements on bonus funds.

09 Responsible Gaming

bijelive is committed to promoting responsible gaming and providing tools that help players stay in control of their gaming activity. bijelive believes that gaming should be an enjoyable form of entertainment, and we take our responsibility to prevent problem gambling seriously.

The following responsible gaming tools are available to all bijelive players at no cost:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
  • Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
  • Loss Limits: Set a maximum loss amount per day, week, or month.
  • Cooling-Off Period: Take a short break from bijelive for a defined period of 24 hours to 6 weeks.
  • Self-Exclusion: Permanently or temporarily exclude yourself from bijelive for a minimum of 6 months.

To access these tools, log in to your bijelive account and navigate to the Responsible Gaming section of your account settings, or contact bijelive support directly. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

If you are concerned about your gaming habits, please visit our Responsible Gaming page for detailed guidance and support resources.

10 Privacy & Data

bijelive collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering with bijelive, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bijelive collects personal data for the following primary purposes:

  • Account registration and identity verification (KYC).
  • Processing deposits and withdrawals.
  • Fraud prevention and anti-money laundering compliance.
  • Providing customer support.
  • Sending promotional communications where you have opted in.
  • Improving the bijelive platform and user experience.

bijelive does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory authorities where required by law. All data is stored securely using industry-standard encryption. You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected].

11 Limitation of Liability

bijelive provides its platform on an "as is" and "as available" basis. While bijelive makes every effort to maintain platform availability and game integrity, bijelive does not guarantee uninterrupted access to the platform or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, bijelive's liability to you in connection with your use of the platform is limited to the amount of funds held in your bijelive account at the time the claim arises. bijelive is not liable for:

  • Loss of profits, revenue, or anticipated winnings.
  • Losses arising from technical malfunctions, internet connectivity issues, or third-party service failures.
  • Indirect, consequential, or punitive damages of any kind.
  • Losses resulting from your failure to secure your account credentials.
  • Losses arising from your breach of these Terms.

Nothing in these Terms limits bijelive's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Changes to Terms

bijelive reserves the right to modify these Terms at any time. Changes will be communicated to registered players via email notification and/or a prominent notice on the bijelive platform. The effective date of any updated Terms will be clearly stated at the top of this page.

If you disagree with any changes to the Terms, you must stop using bijelive and may request account closure by contacting [email protected]. Continued use of bijelive after the effective date of any changes constitutes your acceptance of the updated Terms.

Minor changes such as corrections of typographical errors, clarifications that do not materially affect your rights, or updates required by law may be made without prior notice, though the updated date on this page will always reflect the most recent revision.

13 Contact Us

If you have any questions about these Terms, need clarification on any policy, or wish to raise a dispute, bijelive's support team is available 24 hours a day, 7 days a week.

Email Support
[email protected]
Live Chat
Available inside your bijelive account โ€” 24/7

bijelive aims to respond to all email queries within 2 hours and resolves the majority of issues on first contact. For urgent matters such as account security concerns or payment issues, live chat is the fastest way to reach the bijelive team.

Platform Standards

What bijelive Commits to Every Player

Our terms aren't just rules โ€” they reflect the standards we hold ourselves to

Clear, Plain-Language Terms

bijelive writes its terms in straightforward English so you know exactly what you're agreeing to. No legal jargon designed to confuse. If something isn't clear, our support team will explain it to you directly.

Transparent Bonus Terms

Every bijelive bonus comes with wagering requirements, eligible games, and time limits stated upfront on the promotion page. There are no hidden conditions that appear only when you try to withdraw your winnings.

Fast KYC Verification

bijelive processes identity verification documents within 24 hours in most cases. Once verified, your account is cleared for withdrawals without further delays. We ask for the minimum documents necessary to comply with our obligations.

Account Security Standards

bijelive enforces strong password requirements, offers two-factor authentication, and monitors accounts for unusual activity. If we detect something suspicious on your account, we'll contact you immediately before taking any action.

Certified Fair Games

All bijelive games use certified RNG technology or provably fair algorithms. RTP figures are published for every game. You can verify the fairness of skill-based game outcomes independently using the tools provided in each game.

Dispute Resolution

If you have a dispute with bijelive, our support team will investigate and respond within 24 hours. bijelive is committed to resolving disputes fairly and transparently. All dispute decisions are documented and communicated clearly.

Play Responsibly on bijelive

bijelive is for entertainment only. All players must be 18 or older. If gaming is affecting your finances, relationships, or wellbeing, please use our self-exclusion tools or visit our Responsible Gaming page for support.

โœ… Ready to Play Fair?

Join bijelive โ€” Fair Terms, Real Payouts

Now that you know the rules, you know what to expect from bijelive. Create your free account, deposit with bKash or Nagad, and start playing on a platform that keeps its promises. Fast withdrawals, certified fair games, and support that actually helps.